Responsible Individual / Operations Manager

Halcyon Care (West Midlands) ltd is delighted to be assisting a leading Children’s Residential Care Provider in their search for a dedicated and experienced Responsible Individual/Operations Manager. This pivotal role will oversee multiple residential care homes, ensuring the delivery of high-quality care and compliance with regulatory standards.

**Job Description:**

The Responsible Individual/Operations Manager will be responsible for the strategic and operational management of the provider's residential services. You will work closely with Registered Managers to ensure the delivery of high-quality care, safeguarding, and support for children and young people. As a strategic leader, you will provide guidance and leadership to Registered Managers and care staff, ensuring compliance with all regulatory and legislative requirements. Key responsibilities include:

• Providing leadership and guidance to Registered Managers and care staff.
• Ensuring compliance with all regulatory and legislative requirements.
• Developing and implementing policies and procedures to promote best practises.
• Monitoring and evaluating the quality of care and service delivery.
• Managing budgets and resources effectively.
• Liaising with external agencies, families, and stakeholders.
• Maintaining accurate records and documentation.
• Driving continuous improvement initiatives across the services.

**Key Responsibilities:**

• Oversee the recruitment, training, and development of staff.
• Conduct regular supervision and appraisals for Registered Managers.
• Ensure all residential homes meet and exceed Ofsted standards.
• Handle any safeguarding issues promptly and effectively.
• Foster a culture of excellence and accountability.
• Report directly to senior management on operational performance.

**Requirements:**

• Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (or equivalent).
• Significant experience in a similar senior role within children’s residential care.
• Strong knowledge of relevant legislation and regulatory frameworks.
• Excellent leadership and communication skills.
• Ability to work under pressure and manage complex situations.
• A commitment to promoting the welfare and safeguarding of children.
• Proven track record of successfully managing multiple services.

**Benefits:**

• Competitive salary and benefits package.
• Opportunities for professional development and career progression.
• Supportive and collaborative work environment.
• [Additional Benefits, e.g., pension scheme, healthcare, etc.]

**How to Apply:**

If you are a strategic leader with a passion for improving the lives of children and young people, we would love to hear from you.