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- Maintain Fee Earner’s diary arranging meetings and appointments.
- Deal with routine client correspondence and queries.
- Opening and closing all files
- Attend to clients both in person and on the telephone in a manner in keeping with the firm’s standard of client care.
- Create and maintain client records on the firm’s database ensuring that all correspondence and file notes are recorded on the system, in accordance with Lexcel’s requirements.
- Produce client correspondence and enclosures for mailing including client bills.
- Ensure the confidentiality of the client and firm’s information and documentation at all times.
- Maintain client hard copy files including copying, storage and retrieval of information.
- Request payments and record receipts of client monies.
- Arrange searches, reports and any other information as requested by the fee earner.
- Previous experience working as a Legal Assistant/Secretary
- Great communication skills and an ability to work well with others
- Ability to work under time constraints and prioritise workload
- Able to handle sensitive matters discreetly
- Good organisation skills with a methodical approach
- Self-motivated and proactive
- Deliver excellent service to clients and colleagues
