Back to search
Job Title : Tenancy Enablement Officer (part time 20 hours per week)
Location: Scheme based - Humara Ghar, 1 Camden St, Walsall, WS1 4JB
Hourly rate: £12. 52 per hour -20 hours
Contract type: : Maternity Cover - Fixed until 16/05/2025
Working hours: Monday - Friday 9.30 - 1.30 (some flexibility allowed)
About the role :
As a Tenancy Enablement Officer you will be responsible for providing an intensive housing management service within a supported housing scheme for adults with low level mental health issues.
You will be responsible for ensuring the delivery of day to day housing management tasks such as -
- Processing referrals, carrying out housing assessments and making recommendations about accommodation need when required.
- Liaising with professionals, relatives and care and support staff. Monitoring tenants wellbeing and where necessary referring onto appropriate agencies
- Rent collection and timely management of current and former tenant arrears
- Management of repairs.
- Managing safety and security of the housing scheme
- Effective new client inductions, assisting in the completion of HB and UC claims and ensuring correct benefits are in place for clients
- Responding to incidents of anti-social behaviour
You should be a flexible and adaptable individual with superb communication skills. A cheerful personality, a positive attitude and the ability to manage any situation which may arise is essential. The ideal candidate will have experience of supporting vulnerable people in a housing or community setting. You will have knowledge of the following:
- Housing management and estate management services
- Tenancy rights and responsibilities
- Health and safety
- Social welfare systems
- Safeguarding
- Reporting repairs
- Dealing with voids and referrals
- Carrying out health & safety inspections and fire safety checks
We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently.
Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life.
Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen.
Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life.
The GSA Way
We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.
A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.
Our five core commitments are:
- We believe our customer is everything
- We are one team
- We are supportive and caring
- We are business-minded for social purpose
- We are curious and ambitious.
Benefits
In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP).
GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site.
How to apply
If you wish to apply for this role please email a copy of your up to date CV to (url removed) .
It is also recommended that you make your current Line Manager aware of any roles you are applying for within the organisation.
All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.
GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.
If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.
