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- Ensure the accurate and timely processing of BACS files to agreed deadlines.
- Responsible for all administration connected to BACS processing in a timely manner
- Responsible for all administration connected with processing BACS files
- Maintain new clients linked to the BACS Bureaux and manage ex-clients being unlinked.
- Set up and maintain service users on BACS software.
- Assist with maintaining and developing internal procedures, checklists and guidance
- Acting as first line support for BACS queries.
- Ensure all reasonable requests received from internal/external clients are carried out in a complete, accurate and timely manner ensuring internal clients are informed of progress and status
- Peer checking of BACS changes and activity.
- Undertake general administrative duties and work collaboratively within the BACS team.
- Develop relationships with clients, payroll teams, BACS organisations and software providers.
- Effectively communicating with team and wider payroll teams.
- Requirement to keep up to date with industry changes though independent research.
- High level of accuracy and attention to detail across both manual and systems based work.
- A natural ability to coordinate, prioritise and multitask with little supervision.
- Strong customer focused approach, ability to handle queries by Teams, telephone and email.
- Be able to adapt to a highly changeable environment.
- Excellent verbal and written communication skills.
- Ability to work under pressure whilst meeting tight deadlines.
- Develop own professional expertise through on the job training, formal training and, where appropriate, professional qualifications.
- Good Excel skills including VLOOKUP’s.
- Previous payroll administration and BACS processing experience would be desirable but not essential.
- Pension- Looking after your future self when it's time to step back and relax.
- 33 days annual leave INC bank holidays- Time for you to focus on your family and what's important to you. Where will your precious time take you?
- Flexible Working- My client understand that as with any family, we all work in different ways and need flexibility within our working day and therefore operate a flexible working policy.
- Life Assurance- 4 times salary. Our family is important to them, and so is yours.
- Employee Referral Bonus- We're always looking for talented individuals to join the family.
- Employee Benefits Portal- Cashback and vouchers on everyday purchases.
- Extensive Learning & Development Opportunities- Continuous development and support, not only for your professional qualifications, but also for your personal goals and aspirations so everyone can grow together.
- Opportunity to attend social events- Time to stop, pause and have fun.
- Career Coaching- Better never stops. Sharing our time to make the best use of yours.
