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- Work for a global market leader within its industry
- The role is fully onsite so you will need to be able to commute comfortably
- Work for very friendly company with lots of ongoing support whilst you learn
- Manage and navigate multiple databases and systems
- Oversee, track, and transfer stock to the appropriate departmentsÂ
- Execute month-end invoicing procedures and coordinate with the Accounts Department.
- Regularly update and maintain high-quality data in activity reports (Excel) and generate various weekly and monthly reports.
- Respond to customer support inquiries via phone and communicate with customers effectively.
- Monitor and manage stock levels to ensure optimal inventory.
- Collaborate with the client’s team to provide them with up-to-date information and support.
- Maintain and prepare status reports and revise process handbooks as needed.
- Ensure the upkeep of essential equipment across departments, including scanners, printers, telephones, and other required consumables.
- Great communication skills both written and verbal
- Due diligence and attention to detail
- Good conflict management
- Prioritisation and problem-solving skills
- Proactive decision-making
- Previous experience in a Customer Care role is essential.
- Proficient level of Excel, Word, and Outlook skills is required.
- Prior experience in an administrative role is preferred.
