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We are seeking a passionate and enthusiastic Customer Service Assistant to join our client's team in Surrey. You will play a pivotal role in supporting clients with their enquiries, working closely with the Customer Service Manager to ensure a seamless customer experience. This is a fantastic opportunity for someone who thrives on delivering exceptional service and wants to make a tangible difference in a growing organisation.
Benefits:
- Opportunities for career progression
- Supportive and friendly working environment
- Modern facilities with free parking
- Comprehensive training and development opportunities
- Onsite gym and cafe facilities
Key Responsibilities:
- Act as the first point of contact for all clients and suppliers, ensuring a professional and welcoming approach
- Handle day-to-day client queries and respond to emails promptly and efficiently
- Contact and liaise with suppliers to ensure smooth operations and compliance
- Provide administrative support to the customer service and finance teams, ensuring tasks are completed accurately
- Assist the sales team by preparing quotations and supporting the sales process
- Ensure clients remain compliant with all necessary regulations through proactive communication and support
Experience Ideally Required for This Role:
- Proven numeracy and analytical skills to support administrative and financial tasks
- Strong communication skills, with the ability to build and maintain relationships effectively
- Proficiency in Microsoft Office applications (Word, Excel, Outlook)
- Excellent organisational skills, with a keen eye for detail
- A self-motivated team player with a flexible working approach
- Ability to work well under pressure while maintaining a high standard of work
Why Join Our Client's Team?
- Be part of a supportive and collaborative work environment where your contributions make a real impact
- Gain valuable experience and training opportunities to support your career growth
Join a company that values passion, enthusiasm, and a commitment to delivering outstanding service. Ready to take the next step in your career? Apply today to learn more about this exciting opportunity!
