- Provide leadership and direction to the home’s staff team, promoting a culture of kindness, compassion, and empathy.
- Recruit, train, motivate, and retain a team of skilled care professionals committed to delivering person-centred care.
- Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support.
- Manage the home’s budget, ensuring financial targets are met and costs are effectively managed.
- Develop and implement a strategic marketing plan to maintain full occupancy and promote the home’s services to potential residents, families, and stakeholders.
- Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.
- Oversee all records to ensure the home’s administrative tasks are completed in a timely and efficient manner.
- Continuously monitor and evaluate the home’s performance, identifying areas for improvement and implementing necessary changes.
- Manage and mitigate risks effectively, ensuring a safe and secure environment for residents and staff.
- Previous experience managing a nursing home
- A strong working knowledge of CQC standards with a proven record of working towards achieving Outstanding ratings.
- Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors.
- A proven track record of marketing and business skills within the private care sector, running a commercially successful care home.
- Enthusiasm and passion for developing high levels of person-centred care.
- Ability to actively participate in the growth and development of the care service.
- Preferably NMC registered nurse with relevant post-registration experience - Desirable but not essential