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Operations Assistant / Administrator
Our client is a rapidly growing, successfully run Surrey based ecommerce business.
This individual will be an all-round business professional who will help ensure the company runs efficiently, find ways to improve the company's operations and introduce new processes that can enhance growth & productivity. The successful candidate will have some experience in Admin, Client interaction and Customer Service, and basic marketing skills.
Some experience in packaging/shipping skills is welcomed but not essential as full training is provided.
You will have excellent attention to detail and organization skills, have good communication skills and work well under pressure as well as being proactive.
You will attend weekly team meetings to monitor all work and progress and be experienced in Microsoft Office and some experience in social media but not essential.
You will be very reliable and trustworthy due to sensitive and private client product information.
Job Duties Includes but not limited to …
Packaging and Shipping
- Inputting customers delivery address onto our delivery partners platform
- Adding all tracking info
- Managing of Collection / shipping drop off
- Printing Labels
- Packaging of Orders
Customer Service
- Contacting customers regarding order(s)
- Replying to customers enquiries
Client Interaction
- Contacting potential sellers regarding our propositions
- Booking meetings with sellers for MD
Marketing
- Managing Socials
- Sending newsletters/promotions to customers
Administration
- General Administration and organisation of files and documents
- Creating order/stock list
- Uploading new products details onto web store
- Completing other administrative tasks like ordering inventory and supplies
20k Monday - Friday 40 hours WeekFull TrainingGrowth Opportunities with the company
