E-commerce Coordinator

See the difference your online selling skills make. Every day.

We all need a purpose and want to make a difference in life. At Princess Alice Hospice, you have that opportunity to make a satisfying, rewarding difference to a great cause and be supported every step of the way. We’re small enough for you to really see the impact you have, and big enough to support you with training, experience and opportunities.

Your role

We are looking for an E-Commerce Coordinator to help maximise our income from online retail sales. You will liaise with our Retail Team to identify and merchandise items for online sale across multiple platforms, ensuring that products are dispatched and any customer related queries are answered in a timely manner.

You will also assist with regular sales reporting and KPI targets. You will be computer literate with good Microsoft Excel and Word skills. Office procedures and resources are IT based and at commercial standards. You will be articulate, with excellent communication skills and a professional telephone manner.

This is an office-based role, though occasional travel to our shops may be required to get high value donated stock to sell through our online selling platforms.

We offer a range of great benefits, as well as the opportunity to undertake an apprenticeship programme if desired:

• 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
• Training support and development opportunities
• Employee Assistance Programme - promoting staff wellbeing
• Access to blue light card discount
• Access to Pension Scheme
• Wellbeing - We provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work

We are big on heart, energy and passion for what we do. We promise to provide an interesting and challenging environment, so if you think this role suits your skill set, we’d love to hear from you!

Discover the difference you can be.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex.

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.We are a place where you can be you.

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All of our vacancies except from retail are subject to a relevant DBS check.