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Resident Liaison Officer

Daniel Owen Ltd
Posted 4 days ago, valid for 10 days
Location

Walton-On-Thames, Surrey KT12 2PB, England

Salary

£14 - £15 per hour

Contract type

Part Time

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Sonic Summary

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  • The position is for a Resident Liaison Officer based in Walton-On-Thames on a temporary contract for 40 hours per week.
  • The hourly wage is £14.09, which reflects the commitment to delivering high-quality service.
  • The role involves providing first-class liaison and administrative support to the project team while managing a diverse customer base.
  • Candidates should have excellent customer service experience, preferably in a social housing environment, and strong communication skills.
  • The position requires the ability to resolve resident complaints efficiently and maintain effective customer relationships.

Resident Liaison Officer
Based in Walton-On-Thames
Temporary contract
40 hours per week
14.09 per hour

Working to deliver the best quality service, you'll be responsible for a first-class liaison and administrative support to our project team, liaising with a wide and diverse customer base, in a professional and efficient manner.

Swiftly resolving and advising residents, you will log all complaints received in accordance with our policy and procedures, ensuring agreed targets are delivered within your service area.

About You

Candidates will have excellent customer service experience, ideally within a social housing environment, working as a Liaison Officer, coupled with the ability to establish and maintain effective customer relationships. Well organised, you'll have excellent verbal and written communication skills with the aptitude to communicate at all levels and will be IT literate.

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