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2nd, 3rd line, Desktop / Infrastructure Engineer, IT Support, Endpoint Security, M3656 monthsUmbrella engagement4-5 days oer week on site
The Infrastructure Desktop Engineer will be responsible for ongoing BAU support for IT systems and implementing IT Security solutions. This will include installing, configuring, and maintaining hardware and software systems, troubleshooting technical issues, and ensuring the overall efficiency and performance of desktop, Active Directory & AzureAD/Entra Id systems.
General responsibilities: -
- Improve the IT Security capability of existing Systems including adopting industry best practice security standards.
- Endpoint Configuration - Install / configure desktop operating systems and s/ware applications. Troubleshoot & fix technical issues related to endpoints and provide end-user support.
- Collaborate with group IT and local IT teams to ensure compliance with standards, policy & process to maintain high levels of security, service and availability.
- Create and update accurate documentation for all new configurations and processes.
- Create and update standard operating procedures.
- Build and configure PCs and Servers.
- Install and manage current versions of Windows OS and Windows Server OS.
- Install hardware and software on client and server devices.
- Manage IT systems on both on-premise & remote including physical, virtual and cloud devices.
- Manage Active Directory accounts
- Manage Azure AD/Entra ID accounts.
- Manage groups and Organizational Units in AD and Entra.
- Configure network settings on PCs and Servers, including static and dynamic network configurations.
- Set up and manage M365.
Skills & experience required: -
- Managing and configuring Windows OS and software applications
- Familiarity with network protocols, security concepts, and system administration.
- Experience working with Active Directory, Entra ID
- Intune
- M365
