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Customer Relationship Manager

Room At The Top Recruitment
Posted 4 days ago, valid for a month
Location

Ware, Hertfordshire SG11 1AY

Salary

£40,000 - £48,000 per annum

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Contract type

Full Time

Employee Discounts

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role is based in a busy sales and account management office within the construction industry, offering a full-time position from 8am to 5pm, Monday to Friday.
  • The salary ranges from £26,000 to £30,000 depending on experience, along with a generous bonus and commission structure.
  • Candidates are expected to provide exceptional service and support to customers, while also identifying new sales opportunities and managing accounts.
  • A minimum of 3 years in account management and 1 year in sales experience is preferred for applicants.
  • Due to the location, candidates must have their own mode of transport as public transport options are limited.

We have an exciting opportunity to work within a busy sales and account management office based role, maintaining and growing the company brand within the construction industry. This is a full-time role working full-time onsite in their offices based on the outskirts of Ware (8am - 5pm, Monday - Friday) and offers a generous salary of £26,000 - £30,000 basic depending on experience, plus generous bonus schemes, commission structure and excellent benefits.

Providing a best in class level of service with fast response times to quote requests, queries and questions from customer whilst ensuring a market leading experience to every customer at every touch point.

Working as part of a team, with a dedicated external business development manager (BDM), you will be providing and following up quotes for new and existing customer. Maximising every opportunity to grow sales and build effective relationships with your customers is an everyday part of the role. You will be identifying and creating new opportunities through phoning existing and lapsed clients, booking appointments for your BDM and handling the daily administration tasks of your accounts.

Working closely with your BDM (business development manager) you will evaluate, track, maintain, develop and grow the spend of an existing group of customers and inbound sales leads to produce 20% minimum growth as a "business within a business" team.

Share the wins with your BDM through a win-win joint generous commission scheme.

This is an exciting opportunity to utilise and develop your existing sales and account management skills with real potential to earn from a generous commission structure.

Due to our clients location, candidates must have their own mode of transport due to limited public transport.

Additional pay:

  • Bonus scheme
  • Commission pay
  • Loyalty bonus
  • Quarterly bonus
  • Yearly bonus

Benefits:

  • Additional leave
  • Casual dress
  • Company pension
  • Free lunch
  • Employee discount
  • Free flu jabs
  • Free parking
  • On-site parking
  • Profit sharing
  • Sick pay

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Account Management: 3 years (preferred)
  • Sales: 1 year (preferred)

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.