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Michael Page are recruiting for an experienced credit controller to work in a growing business that's market leading and innovative in it's field. This is a fast paced role working with high value, high volume accounts and is an integral role within the business moving forward
Client Details
Our client is a market leading and innovative client in it's field with a unique and bespoke approach to it's business development and growth. This is a newly created role, from continued growth and expansion and this role has significant opportunity and potential long term within the business
Description
- Contacting customersto follow up on outstanding debts
- Manage outstanding debt balances
- Investigate accounts to resolve billing issues and arrange personalised payment plans
- Setting up payment arrangements, encouraging direct debit payments
- Engaging with customers to discuss and clarify their energy bills
- Liaising with internal teams to provide updates and reports
- Coordinating with debt collection agencies and managing debt allocation to agents
Profile
- Previous experience in credit control
- Previous experience in a consumer or domestic environment
- Excellent customer service skills
- Strong Excel skills
- Good numeracy
- Excellent attention to detail
- Self-motivated with tenacity and drive
- Ability to work effectively within a small team
Job Offer
- Salary of upto £32k
- 25 days annual leave
- Excellent company culture and customer focused environment
