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CARE COORDINATOR – WARE, HERTFORDSHIRE
Our client, an existing franchise of a national group, is looking for an experienced Domiciliary Care Co-Ordinator who can handle 1000 hours+ to start in their Ware based office, covering the areas of Welwyn and Bishop Stortford. They are offering a good salary package for the right candidate who is passionate, hardworking and will take part in the on call roster.
The Care Coordinator's role is assisting the Registered Manager in organizing the day-to-day running of the service. The Care Coordinator's responsibility is to support the Registered Manager in achieving the company's Quality Assurance Policy and to assist in marketing services provided by the company and liasing with prospective clients, health professionals and other agencies that provide training and development.
Duties & Responsibilities
- provide detailed work schedules and written schedules for the Carers
- maintain accurate files and records of clients and care workers
- be aware to adhere to the Quality Assurance Policy of the of the Company and all CQC Procedures at all times
- to ensure the telephones are promptly answered and people are spoken to in a polite and respectful manner
- to always maintain the utmost confidentiality and carry out the Company's Confidentiality Policy
- to monitor the service of the Carers in the field and ensure it meets correct quality standards
- to keep the Registered Manager informed of any issues / emergencies
- to visit clients and create reviews of the written Care Plans, examine written records of medication administration, finance and daily logs kept by staff
- to assist the Registered Manager with the recruitment, induction, training and supervision of staff
- carry out spot checks and supervision reviews of staff performance
- assist the Manager in holding team meetings for Care Workers
- participate in an out of hours on call roster when necessary on weekends
- to be familiar with and to uphold all Health and Safety regulations as per the Health & Safety Work Act 1974 and to inform the Registered Manager of any breaches and carry out risk assessments
Essential experience
Experience as a Care Co-Ordinator -2+years in a Domiciliary Care setting
Functional literacy and numeracy skills
Good presentation and communication skills
Understanding of legislation (CQC Regulations) concerning care provision
Strong Microsoft Office suite and computer literacy
Ability to deal with emergencies and remain calm and display empathy within a care environment
Own car and UK Driving licence
NQV Level 2/3 in Health and Social Care
Salary at £29000-£31000 per year. Preferably an immediate start but soonest will do and must have own car. On call paid at an extra £100 for Monday-Thursday, £150 for Friday-Sunday and £250 for Monday-Sunday.
