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Account Management Team Leader
Location: Ware
Salary: £35,000 basic, OTE £40,000-£45,000
Job Type: Full-time, Office-based
Hours: Monday – Friday, 8:00am – 5:00pm
Account Management Team Leader – About Our Client:
Our client, a growing wholesaler based in Ware, is looking for an experienced and hands-on Account Management Team Leader to oversee their Key Account Managers. This role is all about driving growth, improving customer experience, and building a motivated, high-performing team.
Account Management Team Leader – Responsibilities:
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Lead and support a team of Key Account Managers, ensuring they meet and exceed performance goals.
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Encourage phone-based customer engagement to strengthen relationships and create new sales opportunities.
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Help the team boost daily sales by reaching out to regular customers and following up on leads.
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Work with colleagues to monitor and grow customer accounts, hitting revenue targets along the way.
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Streamline processes to ensure consistent, high-quality service and quick responses to customer needs.
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Promote a “first time resolution” approach to customer issues and ensure timely follow-ups on quotes and queries.
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Use CRM tools to manage pipelines, track progress, and provide clear, accurate reporting.
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Motivate, train, and guide team members to help them succeed and hold them accountable for their goals.
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Be an active part of the leadership team, contributing to a positive and driven company culture.
Account Management Team Leader – What We’re Looking For:
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Proven experience leading and managing a team.
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Excellent organisational skills and the ability to prioritise tasks effectively.
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Strong communication and teamwork abilities.
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Comfortable using CRM systems and analysing data.
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A results-oriented attitude with a proactive and flexible mindset.
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Experience in sales development is a plus.
If you’re interested in this opportunity, apply with your CV today!
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Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency/business. Your application will be considered in competition with others, and we will contact you within 3 working days.
Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract, and permanent placements. To stay updated with our recruitment activity, like us on Facebook, follow us on Instagram, and sign up for free email job alerts on our website.
