Job Title: Planner Administrator
Location: Ware
Hours: Monday - Friday, 8:30 AM - 5:30 PM
Salary: £22,000 - £30,000 per year (based on experience) + regular bonuses
About the Company
My client are a fast-growing company specialising in domestic boiler installations, heating maintenance, and plumbing. They pride themselves on high standards and excellent customer service.
Role Overview
We are seeking a highly organised and proactive Planner Administrator to manage daily scheduling, coordinate technician assignments, and ensure smooth operations.
Key Responsibilities
·Schedule and assign jobs to technicians based on expertise and availability
·Process service requests, cancellations, and reschedules
·Send appointment confirmations and reminders
·Handle emergency calls and prioritise urgent issues
·Update job records, monitor parts availability, and communicate with technicians
·Follow up on completed jobs, outstanding quotes, and customer reviews
·Maintain accurate records and assist with inventory checks
Key Skills & Experience
·Minimum 2 years' experience in administration (plumbing/heating industry preferred)
·Strong organisational and time management skills
·Excellent communication and problem-solving abilities
·Proficient in IT (Microsoft Office, Google Sheets)
·Ability to multitask and work independently in a fast-paced environment
Perks & Benefits
·Salary reviews based on performance
·Bonus scheme for sales and outcomes
·20 days holiday + bank holidays
·Company pension
·Hybrid working 1 day per week (after probation)
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.
Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
Back to searchPlanner/Administrator
Smart10Ltd
Posted 20 hours ago, valid for a month
Ware, Hertfordshire SG12, England
£25,000 - £30,000 per annum
Full Time
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Sonic Summary
- The job title is Planner Administrator located in Ware, offering a salary range of £22,000 to £30,000 per year based on experience, along with regular bonuses.
- The role requires a minimum of 2 years' experience in administration, preferably within the plumbing or heating industry.
- Key responsibilities include scheduling jobs for technicians, processing service requests, handling emergency calls, and maintaining accurate records.
- Candidates should possess strong organisational and time management skills, excellent communication abilities, and proficiency in IT tools like Microsoft Office and Google Sheets.
- The position offers perks such as salary reviews, a bonus scheme, 20 days of holiday plus bank holidays, a company pension, and the option for hybrid working after probation.
