Job Title: Planner Administrator
Location: Ware
Hours: Monday - Friday, 8:30 AM - 5:30 PM
Salary: 拢22,000 - 拢30,000 per year (based on experience) + regular bonuses
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About the Company
My client are a fast-growing company specialising in domestic boiler installations, heating maintenance, and plumbing. They pride themselves on high standards and excellent customer service.
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Role Overview
We are seeking a highly organised and proactive Planner Administrator to manage daily scheduling, coordinate technician assignments, and ensure smooth operations.
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Key Responsibilities
路Schedule and assign jobs to technicians based on expertise and availability
路Process service requests, cancellations, and reschedules
路Send appointment confirmations and reminders
路Handle emergency calls and prioritise urgent issues
路Update job records, monitor parts availability, and communicate with technicians
路Follow up on completed jobs, outstanding quotes, and customer reviews
路Maintain accurate records and assist with inventory checks
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Key Skills & Experience
路Minimum 2 years' experience in administration (plumbing/heating industry preferred)
路Strong organisational and time management skills
路Excellent communication and problem-solving abilities
路Proficient in IT (Microsoft Office, Google Sheets)
路Ability to multitask and work independently in a fast-paced environment
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Perks & Benefits
路Salary reviews based on performance
路Bonus scheme for sales and outcomes
路20 days holiday + bank holidays
路Company pension
路Hybrid working 1 day per week (after probation)
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Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.
Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
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Back to searchPlanner/Administrator
Smart10Ltd
Posted a day ago, valid for 25 days
Ware, Hertfordshire SG12, England
拢25,000 - 拢30,000 per annum
Full Time
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Sonic Summary
- The job title is Planner Administrator located in Ware, offering a salary range of 拢22,000 to 拢30,000 per year based on experience, along with regular bonuses.
- The role requires a minimum of 2 years' experience in administration, preferably within the plumbing or heating industry.
- Key responsibilities include scheduling jobs for technicians, processing service requests, handling emergency calls, and maintaining accurate records.
- Candidates should possess strong organisational and time management skills, excellent communication abilities, and proficiency in IT tools like Microsoft Office and Google Sheets.
- The position offers perks such as salary reviews, a bonus scheme, 20 days of holiday plus bank holidays, a company pension, and the option for hybrid working after probation.
