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Salary & Benefits:
- Starting salary of £36,547 with an attractive monthly bonus scheme
- Company vehicle
- Comprehensive company pension plan
- 33 days of annual leave
- Extensive equipment training provided
Position Overview:
Due to continued growth, Burtons Medical Equipment is seeking a dedicated Field Service Engineer to join our expanding team. As a Field Service Engineer, you will be responsible for the service, repair, and commissioning of our diverse range of medical products at customer sites within your assigned area. As this is a field-based position, applicants located within the designated area are essential.
You will be expected to maintain a high standard of customer service, building strong, lasting relationships with clients and ensuring their needs are met.
About Us:
Burtons Medical Equipment is a leading provider of medical equipment within the Animal Healthcare and Human Healthcare Dental sectors. With over 40 years of experience, we manufacture, supply, and service a wide variety of products across the UK & Ireland and internationally.
Our team of 180 employees is committed to delivering top-tier aftercare services. This includes a team of Regional Field Service Operation Managers, Technical Support Specialists, Field Service Engineers, and In-House Service & Repair Technicians, all dedicated to ensuring our customers receive the best possible support.
Your Role As A Field Service Engineer Will Include:
- Perform scheduled servicing, repair, and commissioning of medical equipment at customer sites
- Manage your own workload efficiently, ensuring all tasks are completed within deadlines
- Establish and maintain excellent relationships with clients, ensuring high-quality customer service
The Successful Field Service Engineer Will Have:
- Strong electrical and mechanical fault-finding abilities
- Previous experience in a customer-facing field service engineer role
- Experience with medical equipment is a plus, though full product training will be provided
- Background in EBME (Electrical and Biomedical Engineering) is advantageous
- Self-motivated, with a proactive and productive approach
- Ability to manage tasks independently
- Competent in using computers
- Valid full UK driving license
