FMCG Account Executive

RESPONSIBLE FOR:Supporting the commercial team with business initiatives and supply chain issues. Managing day-to-day administrative account tasks with the aim of eventually handling full customer-facing responsibilities. This includes account administration, pricing input, forecasting accuracy, and data analysis, in collaboration with the Supply Chain Team.

JOB PURPOSE:

• Serve as the primary contact for customers on account management, promotional execution, and planning.
• Drive project initiatives and understand financial targets.
• Support the Commercial function in managing Customer NPD, promotions, range changes, and projects.
• Ensure forecast accuracy and efficient delivery.
• Oversee the costing process with the Commercial Team.

KEY RESPONSIBILITIES:

• Demand planning and forecasting.
• Strengthen the S&OP process with Supply Chain and production teams.
• Improve communication links and processes.
• Build relationships with internal teams and Customer Supply Chain.
• Coordinate NPD, promotional activities, and seasonal forecasts.
• Act as a liaison between the Commercial and Operations teams.
• Provide data analysis and recommendations on promotional activities and projects.
• Manage the costing process and critical path.

QUALITY STANDARDS:

• Adhere to technical standards and company procedures to meet regulations and business requirements.

MANAGING INFORMATION:

• Deliver accurate information and meet targets and objectives.

COMMUNICATION:

• Maintain effective relationships with staff to ensure excellent service levels and anticipate changes.

DEVELOPMENT:

• This role is a stepping stone to a customer-facing position within the commercial function, encouraging creativity and continuous improvement.

KNOWLEDGE, SKILLS & EXPERIENCE:

• Strong project management, communication, and customer service skills.
• Influencing skills, resilience, and drive.
• Passion for ideas and change.
• Good business acumen and MS tools proficiency.
• Results-driven, organized, and a team player.

COMPETENCIES:

• Work under pressure, accuracy, problem-solving, and mental agility.
• Target-oriented, customer-focused, and a team player.
• Attention to detail and ability to see the overall picture.
• Ambition and excitement for challenges and change.