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Join the Team That Keeps Our Community Safe and Secure!
Are you ready to make a real impact in your community? Our client, a highly respected local government organisation, is on the lookout for passionate individuals to support their field operation and achieve service delivery performance targets. This role brings a variety of challenges and tasks, you will be instrumental in protecting the public and making a difference to people's lives.
Assignment Details:
- Pay Rate: 11.86
- Working Shift Pattern: Shifts will be 19:00 - 07:00. Shifts are issued on a fair rota system and are unable to be chosen or selected by preference. Each shift is 12 hours long.
- Mon, Tues, Sat & Sun
- Wed, Thurs, Fri
Training Information:
- Training will be a 2-week course, on site and in person.
- Week 1: On site during the day, times to be confirmed if successful.
- Week 2: In person with a Night Shift worker.
Why You'll Love Working With Us:
- Gain invaluable hands-on experience
- Thrive in a supportive and inclusive work environment
- Unlock opportunities for personal and professional growth
Your Role:
- Respond and resolve customer contacts in a professional and timely manner and in line with associated processes and procedures.
- Record information on contacts as and when required and maintain accurate records and systems.
- Manage and protect all customer information, this includes sensitive information in accordance with the relevant legislation.
- Resolve all dissatisfaction during the first point of contact wherever possible.
What You Bring:
- No prior experience needed - we'll provide all the training you need!
- BPSS clearance (handled by Adecco upon successful application)
- DBS clearance (or a willingness to obtain one)
- Outstanding communication and interpersonal skills with an excellent standard of verbal English
- Ability to work flexibly, both independently and as part of a dynamic team
- Keen attention to detail and strong problem-solving abilities
Ready to Make a Difference?
Join us in creating a safer community and gain meaningful experience along the way. Apply now and be part of a team that truly makes a difference!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link into your browser https://candidate-privacy
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
