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Onboarding Team Lead (Contact Centre)

Ernest Gordon Recruitment Limited
Posted 2 days ago, valid for 20 days
Location

Warrington, Cheshire WA2 7JU

Salary

£30,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Onboarding Team Lead position is based in Warrington with a salary of £30,000 plus company benefits, 30 days holiday, and a pension plan.
  • This role is ideal for individuals with team leadership experience in a contact centre environment, specifically requiring proven customer service and training skills.
  • The successful candidate will oversee operational processes while training and onboarding new staff, ensuring a smooth integration into the team.
  • Key responsibilities include team leadership, staff training, operational improvement, and fostering a collaborative work environment.
  • Candidates should be local to Warrington and possess relevant experience to be considered for this role.

Onboarding Team Lead (Contact Centre)

Warrington

30,000 + Company Benefits + 30 Days Holiday + Pension

Are you an Onboarding Team Leader experienced working within a Contact centre looking to join a leading innovative communications group in a role that will be Monday-Friday, and offer stability and long term progression opportunities?

On offer is the chance to join a growing company that specialise in helping businesses engage with their target audiences through innovative, technology-powered marketing solutions.

This role blends operational oversight with direct training responsibilities, ensuring smooth onboarding and integration of new team members in the contact centre. You will play a key role in building a capable, confident, and collaborative team, cultivating an environment where both new hires and existing staff can excel.

This role would suit someone proven experience in customer service, training, or team leadership within a contact centre environment, bringing expertise in designing and delivering onboarding, embedding, and training programs.

The Role:

  • Team leadership
  • Training and onboarding staff
  • Team support and integration
  • Operational improvement

The Person:

  • Team leadership experience
  • Contact centre experience
  • Local to Warrington

Keywords: Onboarding, Embedding, Team Leader, Contact Centre, Training, Manager, Warrington

Reference Number: BBBH17100

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

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