SonicJobs Logo
Left arrow iconBack to search

Facilities Helpdesk Administrator

GH Engage Limited
Posted 5 hours ago, valid for 22 days
Location

Warrington, Cheshire WA2 7JU

Salary

£26,000 per annum

Contract type

Full Time

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.

Sonic Summary

info
  • The Facilities Helpdesk Administrator position is based in Warrington and offers a salary of £26,000 per year.
  • Candidates should have prior Helpdesk or Administration experience, particularly in Facilities and Maintenance or similar busy environments.
  • This full-time, permanent role requires working Monday to Friday from 8:00 AM to 5:00 PM in an office setting.
  • Key responsibilities include general helpdesk administration duties, managing work requests, and liaising with engineers.
  • The role also involves managing planned maintenance schedules and participating in a weekend rota with paid overtime.

Facilities Helpdesk Administrator- Warrington- 26k- Perm

My client is currently recruiting for an experienced Administrator to join their busy team based in Warrington. The ideal candidate will have Helpdesk or Administration experience within Facilities and Maintenance or a busy environment. This is a great opportunity to join a company who offer progression and a supportive work environment

Monday to Friday- Full Time Office Based- 8.00-17.00

Main Duties

  • General Helpdesk Administration Duties
  • PPMS
  • Raising Purchase Orders
  • Liaising with Engineers and assigning them to works.
  • Fleet Administration
  • Assist with the efficient day to day running of help desk reporting to the help desk manager.
  • Receive and process work requests from clients, received via e mail, telephone and portal.
  • Log Calls onto company CAFM system, assign correct trade and supplier, book appointments, send PO's, process permits.
  • Manage planned maintenance schedules including compliance, and reactive requests associated with the PPM being managed ensuring that the account coordinator is updated.
  • Process updates from suppliers obtaining information for quotes where required, upload all updates onto CAFM system and portals.
  • Estimate further works.
  • Close down completed job
  • Send client reports.
  • Be part of the weekend rota where required paid overtime.
  • Attend client meetings where necessary.
  • Other help desk tasks that are within the capability of the Help Desk Coordinator.

Apply now in a few quick clicks

By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.