TSR are recruiting for a New Home Field Sales Manager to work on a 12-month FTC basis in their Northwest region. You will be assisting a highly successful and rapidly growing business, this is a fantastic opportunity to gain experience working in a fast paced, Field Sales Manager role.
You will be based at the office in Warrington, with regional travel expected. You will be responsible for management of our site-based sales team and ensuring the customer journey is adhered to, making sure a 5-star service id delivered at all times!
Responsibilities:
- Manage and motivate Sales Consultants effectively, including setting clear objectives, conducting professional development reviews, coaching, and training to ensure employees achieve both their full potential and company targets.
- Support the Company's continuous drive to deliver excellent customer service by endorsing and promoting the customer journey, exceeding customer expectations, and leading by example.
- Monitor and manage Sales Consultants use of CRM for prospect management and sales management within company procedures and targets.
- Develop and maintain excellent working relationships with internal teams, effectively liaising to ensure readiness for sale, exchanges are achieved within the set deadline.
- Oversee all communication and administration associated with sales transactions, including liaising with Solicitors, Estate Agents, and Financial Institutions to ensure required documentation is provided and the home sale is audit compliant.
- Conduct market research and competitor analysis as required and management of reports from sales consultants.
- Working closely with marketing to ensure all options to maximise marketing opportunities are seized including digital and non-digital methods.
- Ensure that presentation on site, including sales outlet, is always maintained at a consistent high standard and to act if required.
- Recruiting of sales staff and inducting new starters to the team, delivering the appropriate training required to fulfil their role.
- The ongoing training and development of their whole team and involvement in recruiting new Sales Consultants.
- Prepare staffing rotas for their developments, ensuring that all holidays, sickness, etc., are suitably covered.
- Manage and monitor customer feedback including any follow up actions.
- Provide sales performance reports to Sales & Marketing Director as required.
- Attend all meetings, training courses or events as required by the role and organisation.
- Ensure compliance by the team with the Data Protection Act and New Homes Quality Consumer Code, AML and ensure all sales activity is in accordance with the company process.
- Ensure compliance by the team with Health and Safety Policies, IT policies and any other Policies and Procedures the company issue.
What we want from you:
- Behave in line with our company values - Integrity, Caring and Quality.
- 5 GCSEs/GCEs including Maths and English, or equivalent.
- Experience of selling in the building industry is essential.
- Experience of cost control and planning, prioritising, and organising work to meet targets.
- IT skills, excellent communication skills, both written and verbal.
- Experience with CRM systems.
- Full driving license.
- Flexibility with working pattern and mobility across the Division; must be able to work weekends and bank holidays
What's in it for you?
- Competitive basic salary and annual bonus.
- Company car, car allowance or travel allowance.
- Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service.
- 2 Volunteering days per annum.
- Private medical insurance, with employee paid cover.
- Competitive pension scheme through salary sacrifice.
- Life assurance at 4 x your annual salary.
- Share save and share incentive schemes.
- Employee rewards portal with many more benefits.
In return you will receive a competitive package of £36,000 basic salary plus £5,500 car allowance, plus commissions and bonus.
ApplicationsIf you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV.Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence