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The Internal Sales Associate role is an exciting opportunity for an individual with a technical background to thrive in the industrial/manufacturing industry. The successful applicant will be part of our dynamic customer service team based in Warrington.
Client Details
The organisation is a large-scale, global entity, employing over 5000 people across 70 different countries. Known for being a worldwide leader in industrial fluid system manufacturing and support, the company maintains a strong presence in the industry.
Description
- Assist with customer inquiries, identify needs, and help create proposals. Qualify new customers, manage complex requests, and work with Sales/Marketing to find new business opportunities.
- Analyse customer information, keep CRM records up to date, track sales progress, and ensure all projects are documented. Create new customer profiles and log key interactions.
- Help execute marketing campaigns with the Marketing team and use customer data to find new leads and sales opportunities.
- Work with teams on account plans and sales strategies, identify new opportunities, and help build strong customer relationships.
- Provide product knowledge and solutions to customers, support internal teams, and ensure customer needs are met.
- Follow up on quotes, track sales performance, and promote customised solutions. Keep CRM records current and prepare sales reports.
Profile
A successful Internal Sales Associate should have:
- Ideally HNC or degree in an engineering discipline (desired).
- Experience of working in Sales Support/Customer Service/ Account management environment preferably in commercial or B2B.
- Strong understanding of sales processes and the ability to develop commercial proposal.
- Excellent communication, interpersonal, and relationship-building skills, with the ability to influence and establish rapport with customers.
- Proficient in CRM software (HubSpot preferred) and Microsoft Office Suite.
- Highly organised, detail-oriented, self-motivated, and capable of working independently or as part of a team under pressure to meet deadlines.
Job Offer
- An attractive salary package, ranging from £28,200 to £35,000 per annum.
- Comprehensive benefits package.
- An inclusive company culture that values teamwork and employee growth.
- Opportunities for career advancement within the retail industry.
