SonicJobs Logo
Left arrow iconBack to search

Customer Service Advisor

Morson Talent
Posted 18 hours ago, valid for a month
Location

Warrington, Cheshire WA3 6GR, England

Salary

£24,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The Retail Sales Advisor position offers a salary of £24,500 (prorated over 6 months) with an on-target earnings potential of £30,000 including bonuses.
  • The role is based in Birchwood, Warrington, and is a fixed-term contract for 6 months, potentially leading to a permanent position.
  • Candidates should ideally have retail sales or customer service experience, along with strong interpersonal skills and a results-oriented mindset.
  • Key responsibilities include managing customer contacts through various channels, delivering exceptional service, and maximizing sales opportunities.
  • The position also offers benefits such as 25 days of holiday, a group discount scheme, and a commission opportunity of over £400 per month.

Job Title: Retail Sales Advisor

Rate: £24,500 (prorated across 6 months) plus bonus opportunity (£30,000 OTE)
Location: Birchwood, Warrington
Term: 6 months (with possible permanent opportunity)

Hours: 37.5

Are you working in retail sales and looking for a new opportunity? We are recruiting for a number of Retail Sales Advisors to join our client's customer service team on a fixed term contract for 6 months, with the possibility for a permanent position at the end.

Benefits:
• Competitive salary
• Commission opportunity (£400 PM plus)
• 25 days holiday (plus bank holidays)
• Group discount scheme

Key Responsibilities:

• Manage inbound customer contacts via calls, email, web chat, and other channels. •Deliver exceptional customer service and maximise sales opportunities.
• Gain a thorough understanding of the company's products and services.
• Offer additional products to meet customer needs.
• Maintain relationships with the domestic customer base.
• Negotiate sales prices and cross-sell relevant products and services.
• Support with email management and web chat as required.

Qualifications, Experience & Skills

• Desirable: Retail sales/customer service experience
• Strong interpersonal skills and self-confidence
• High degree of self-motivation, time management, and resilience
• Results-oriented and target-driven attitude
• Ability to build professional rapport with customers
• Empathy in managing customer interactions

How to Apply:

  • If you meet the qualifications outlined above, we want to hear from you.

Please note: This Retail Sales role is advertised by Morson Talent on behalf of our client. Only shortlisted candidates will be contacted.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.