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Customer Service Eldercare - Permanent

The Recruitment Co
Posted 10 hours ago, valid for 7 days
Location

Warrington, Cheshire WA2 7JU

Salary

£18,815 per annum

Contract type

Full Time

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Sonic Summary

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  • The Recruitment Co is seeking a Customer Service Advisor for a client based in Warrington, specializing in call support for vulnerable and older individuals.
  • Candidates should have a personable and friendly approach, with experience in customer service or healthcare being essential, though office experience is not required.
  • This permanent position offers both full-time and part-time options, with a salary of £11.56 per hour, equating to £18,815 per annum based on an average 31.3-hour work week.
  • Job duties include speaking with customers over the phone, confirming their safety, assisting with repairs, and communicating with housing officers and family members.
  • Candidates must possess excellent computer skills, attention to detail, and a strong desire to reassure and help clients.

The Recruitment Co are recruiting on behalf of our client based in Warrington.


The Role is for a Customer Service Advisor, working with a company that specialises in dedicated call support to vulnerable and older people.

This is a fantastic role for someone who is interested in working for a company that offers a flexible approach to work whilst also providing a fantastic service to their customers.

We are looking to recruit candidates who have personable, friendly approach who can provide comfort and reassurance to our clients , experience within customer service or health care is essential, office experience is not required!

This position is permanent from day one!


Job Duties Include:

  • Speaking to Customers over the phone (Outbound and Inbound)
  • Confirming Customer's Safety
  • Helping report repairs for Customers
  • Speaking to Housing Officers and other Family Members



Skills Required:

  • A Clear and Friendly Telephone Manner
  • Excellent Computer Skills
  • Keen Attention to Detail
  • A Strong Desire to Reassure and Help.


We have both Full Time and Part Time positions available for this role to suit individuals needs.

The Salary for this role is 11.56 per hour which equates to 18,815 per annum

Based on a average 31.3 hour working week


Shift Examples:
Week 1 Monday, Tuesday , Wednesday 8.30-5.30
Week 2 Monday, Tuesday, Saturday Sunday 8.30-5.30
Week 3 Monday, Tuesday, Wednesday 8.30-5.30
Week 4 Monday , Tuesday , Saturday , Sunday 1pm until 10.15pm

(An evening shift will be required once every 4 weeks working 1pm until 10.15pm)



If you're interested, Please apply online with a copy of your most updated CV and we will be in touch!

The Recruitment Co are an equal opportunties employer




CPWarrington

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