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We have an exciting opportunity for an experienced Sales Support Administrator to join a global wholesale organisation. This is a pivotal role bridging the gap between customers, outside sales, and the wider organisation. Working closely with the field sales team, you will contribute to driving sales and customer satisfaction while also being an integral part of the Customer Service Team.
Sales Support Administrator Benefits:
- 25 days + BH - ability to buy and sell holidays
- Free parking
- Company pension
- Staff social events
- Life assurance
- Annual gym membership
- Healthcare
- Prepare customer quotations in line with pricing procedures
- Provide product knowledge and support to customers, ensuring their needs are met
- Work closely with Field Sales to identify and follow up on new opportunities
- Gather and distribute market intelligence regarding customer and competitor activities
- Achieve sales and margin targets for nominated accounts
- Build strong relationships with key contacts at each customer
- Implement and follow up on product push campaigns with designated customers
- Communicate customer messages such as price adjustments
- Handle inbound customer queries to ensure a high-quality experience
- GCSEs in Maths and English
- Understanding of SAP or CRM systems would be beneficial but not essential
- Proficiency in Microsoft Office, particularly Outlook
- B2B sales experience with repeat customers/account management
- Ability to work in a target-driven environment
- Excellent telephone manner and communication skills
- Self-motivated, organised, and a strong team player
- Confident, professional, and enthusiastic approach to work
If you thrive in a dynamic sales and customer service environment and want to be part of a forward-thinking team, apply now and become our new Sales Support Administrator!
BBBH33128
