At Adaptable Recruitment we have an Exciting Excellent opportunity for a Onboarding Executive to join an ever growing & reputable company in Warrington working in a brilliant office environment with lots of progression for the right person.Package: up to £30,000 DOELocation: Warrington - Fully Office BasedHolidays: 25 days + bank holidaysBenefits: Performance bonus, Gym membership , Canteen on site, Onsite Parking
Main Responsibilities to include:
Haulier Onboarding
- Guide hauliers through the onboarding process, providing demonstrations of the platform and ensuring a seamless transition.
- Effectively communicate the benefits of the platform, driving engagement and usage.
Compliance Management:
- Vet hauliers to ensure they meet HaulageHub's compliance and operational standards.
- Maintain up-to-date records and oversee compliance checks periodically.
Relationship Management:
- Act as the primary point of contact for hauliers, addressing queries and fostering long-term relationships.
- Build trust and rapport with hauliers to ensure high satisfaction and retention.
Digital Advocacy:
- Promote the adoption of HaulageHub's digital tools and features, emphasising their value to hauliers.
- Provide feedback from hauliers to internal teams to improve the platform.
Operational Insights:
- Leverage your haulage expertise to contribute to strategic initiatives aimed at streamlining haulier operations.
The Ideal Candidate:Experience:
- Proven experience in the haulage or logistics sector, with an operational understanding of the industry.
- Previous experience in account management, compliance, or customer onboarding is a plus.
Skills:
- Strong communication and interpersonal skills, with the ability to present digital tools and solutions effectively.
- Detail-oriented with a keen eye for compliance and regulatory standards.
- Tech-savvy, with a passion for digital innovation and a desire to drive change in the logistics industry.
Attributes:
- Proactive and self-motivated with excellent organizational skills.
- A customer-centric mindset with a focus on delivering exceptional service.
What's in it for you:
- Be part of an innovative and fast-growing company that's transforming the haulage industry.
- Work with a team of passionate professionals driving change and sustainability in logistics.
- Opportunities for career growth and development in a dynamic, tech-forward environment.
Experience:
- Minimum 4 years experience required
- Excellent attention for detail