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An Order Processor with a keen eye for detail and a passion for excellent customer service, to join a leading player in the Manufacturing industry based in Warrington. The successful candidate will be responsible for managing customer orders whilst providing a high level of customer satisfaction.
Client Details
This global organisation pride themselves on being a market leader within the manufacturing industry with a substantial employee base. With a focus on innovation, they are renowned for their high-quality products and outstanding customer service, making them leaders in their field. A presence within European markets and are continually growing brand.
Description
- Accurately process customer orders and ensure timely delivery.
- Work closely with the logistics team to resolve order discrepancies.
- Coordinate with other departments to ensure customer satisfaction.
- Provide excellent customer service, addressing queries and complaints promptly.
- Support continuous improvement initiatives within the customer service department.
- Adhere to all company policies and regulations.
Profile
A successful Order Processor should have:
- Fluent in European languages (French, German, Italian, Spanish).
- Experience of SAP (Advantage).
- Excellent communication skills, both written and verbal.
- Proven ability to handle high volume order processing.
- High level of accuracy and attention to detail.
- Proficiency in using order management systems and Microsoft Office Suite.
- A team player attitude with the ability to coordinate with various departments.
- Proficiency in using customer service software and tools.
Job Offer
- A competitive salary in the range of £32,000 - £36,000 per annum.
- Attractive personal and business bonus structure.
- Generous holiday leave of 27 days plus bank holidays.
- A pension scheme with up to 5% contribution.
- Flexible working hours.
