Job Title: RTA Portal Fee Earner– Full TimeLocation: Warrington Office-based with 1 day WFH (Work From Home)Hours: 37.5 hours per week, Monday to FridayRole Overview:We are currently recruiting for a dedicated and experienced Claimant RTA File Handler to join our client's growing team. In this role, you will be responsible for managing claims through the OIC Portal (Stages 1-3), ensuring that all procedures are followed correctly. This is an excellent opportunity for someone with a strong background in RTA Personal Injury matters to progress their career within a supportive and dynamic environment.Key Duties & Responsibilities:

Set up new files and ensure all relevant information is inputted into the case management system (Proclaim)
Take initial instructions and details of accidents from clients over the phone
Formulate and implement an initial strategy for dealing with claims
Register and manage claims through the Proclaim system and MOJ Portal until settlement or case progression to Stage 3
Negotiate with Third-Party Insurers to achieve a timely settlement
Ensure all actions are completed according to task lists on Proclaim
Process your own bills as necessary
Ensure full compliance with the SRA Code of Conduct 2011
Deal with infant claims and credit hire matters (knowledge desirable but not essential)

Skills & Experience Required:

Comprehensive experience of handling RTA Personal Injury claims from inception to settlement
Strong understanding of the OIC Portal stages 1-3 and the claims process
Excellent communication skills, both oral and written
High attention to detail and strong organisational abilities
Ability to work effectively within a team
Experience with Proclaim case management system is essential
Knowledge of infant claims and credit hire is desirable but not essential

Ability to work under pressure and manage a varied caseload

Benefits:

Competitive salary
Company events and social activities
Company pension scheme
Cycle to work scheme
Free flu jabs
On-site parking
Employee referral programme
Flexible working with 1 day per week WFH

Why Join This Firm?This is an exciting opportunity for a motivated Claimant RTA File Handler to join a forward-thinking and supportive team. With a structured work environment and the opportunity for career progression, this role offers excellent benefits and a healthy work-life balance.Schedule:

Monday to Friday, 37.5 hours per week
Hybrid working arrangement (1 day per week WFH)

If you have experience in handling RTA claims and are looking to further your career in a supportive and dynamic environment, we would love to hear from you.Apply Today:Please submit your CV to or call Chris on to discuss the role further.

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