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Sales Admin Manager
We are searching for talented, innovative, and proactive individuals who have a strong "can-do" mentality. Ideal candidates will come from a heavy goods or agricultural background, ready to flourish in a vibrant and demanding work setting. We value those who are open to change and genuinely eager to take charge of their roles and contribute to the long-term success of our company.
ROLE OBJECTIVE:
The primary objective of this position is to facilitate the smooth and efficient operation of the Sales Administration department, playing a vital role in the overall success of the companythrough effective communication. The selected candidate will lead and inspire a dynamic sales admin team, ensuring the seamless management of sales processes, boosting sales performance, and strengthening customer relationships. This role requires quick thinking and adaptability, with a solid foundation in administrative functions.
Key Responsibilities:
- Oversee the daily functions of the sales office to maintain a productive and efficient workflow.
- Inspire, manage, and support a team of sales administration personnel to meet sales targets and align with company goals.
- Cultivate and maintain strong relationships with key clients, promptly addressing their needs to ensure exceptional customer satisfaction.
- Collaborate with various departments, including field sales, finance, and logistics, to streamline operations and enhance service delivery.
- Prepare and present regular sales reports to senior management, offering insights and strategic recommendations.
- Address and resolve escalated customer inquiries promptly and professionally.
- Ensure adherence to company policies and industry standards.
- Manage Month-End Processes, ensuring accurate costing of deals, compliance with profit-sharing, and confirmation of payment and delivery.
- Coordinate the ordering of new machinery from manufacturers, update specifications as needed, and manage both new and used stock allocations.
Essential Qualifications:
- Demonstrated experience in a telesales management or supervisory role, preferably in a fast-paced B2B environment.
- Strong leadership abilities with a knack for motivating and guiding a team.
- Excellent organizational skills and the capability to juggle multiple tasks effectively.
- Outstanding communication and interpersonal skills.
- Proficiency with CRM software, MS Office Suite, and ADP/SAP systems.
- Analytical mindset with the ability to interpret sales data for informed decision-making.
- A customer-centric approach with a dedication to delivering exceptional service.
For more information contact the team at Recra.
