IT Administrator

About the Role

We are seeking a proactive and detail-oriented IT Administrator to join our growing team. This role is crucial in ensuring the smooth operation of our IT systems while also incorporating strategic resource planning to optimise technology and personnel within the organisation.

Key Responsibilities

IT Administration:

• Manage and maintain IT infrastructure, including networks, servers, and end-user systems.
• Provide technical support to employees, troubleshooting hardware, software, and connectivity issues.
• Install, configure, and update software and operating systems.
• Ensure data security, backup procedures, and disaster recovery plans are implemented effectively.
• Monitor system performance and implement necessary upgrades.
• Manage IT asset inventory and track software licences.

Resource Planning:

• Plan and coordinate staff rotas to ensure adequate IT support coverage.
• Forecast staffing needs based on workload and business requirements.
• Work closely with department managers to align IT support schedules with operational demands.
• Ensure efficient use of IT personnel to balance workload and maintain service levels.
• Develop policies and best practices for staff scheduling and shift planning.
• Monitor and review staffing levels to optimise productivity and cost-effectiveness.

Key Skills & Experience

• Proven experience in IT administration, systems support, or a similar role.
• Strong knowledge of networks, hardware, and software troubleshooting.
• Experience in staff rota planning or workforce scheduling is a plus.
• Familiarity with cloud-based technologies and cybersecurity best practices.
• Excellent problem-solving skills and attention to detail.
• Strong organisational and communication skills.
• Ability to work independently and as part of a team.

What We Offer

• 25-30k basic, plus excellent benefits
• Opportunities for career growth and professional development.
• A dynamic and supportive working environment.
• The chance to be part of a forward-thinking company that values innovation.

For more information or indeed to apply please send your CV via the "Apply Now" button and one of the team will call you back to discuss your application in greater detail