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On Net Service Delivery Agent

On Net Service Delivery Agent

NMS Recruit Limited

Posted a day ago, valid for 21 days

Warrington, Cheshire WA4 4LU, England

£25,000 - £37.5 per annum

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

A Technical Customer Service Advisor/Administrator position is available in Warrington for a growing business.
The role offers a salary of up to £25,000 per annum and features hybrid working arrangements.
Candidates are expected to have strong customer service and administration skills, with previous business-to-business experience preferred.
While telecoms experience is advantageous, it is not essential; excellent communication and IT skills are required.
The position involves scheduling jobs, processing orders, and maintaining communication with partners regarding order progress.

An great opportunity has arisen for a Technical Customer Service Advisor/Administrator to join an exciting growing business in Warrington.You will be a key member of a busy team striving to provide excellent customer service in a business to business environment.This is a permanent role with a salary up to £25,000 per annum on offer with hybrid working.Hours of work are 37.5 hours a week - Monday to Friday.Responsibilities

Scheduling jobs for fibre installers .
Processing orders.
Logging quotes & raising PO's .
Sending out routers and installation kit .
Keeping partners to keep them updated of the progress of their orders .
Using the company's inhouse systems, Microsoft Word and Excel

To be suitable for this role you will have:

Telecoms experience preferred but not essential
Strong and customer service and administration skills.
Excellent phone manner.
Previous business to business experience.
Competent IT skills.
Excellent communication skills both verbal and written.
Team player.

To be considered for this fantastic opportunity please submit your CV.Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

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