Back to search
We are recruiting for one of the areas specialist IT Infrastructure solutions businesses on the growth of their core team.
You will be joining a skilled team with endless opportunity to train, grow anddevelopyour career
Youll be responsible for;
- Answering technical support phone calls
- Monitoring the incident logging system for new tickets
- Triaging high priority issues
- Performing initial diagnosis and applying fixes
- Delivering outstanding customer service through understanding the users needs
- Carrying out change requests on behalf of customers
- Collaborating with internal technical teams on changes/modifications
- Pursuing personal development of your skills/ knowledge base to effectively perform the role at a high standard.
Youll be working with:
- Microsoft 365
- Windows Server
- VMware
- MS Exchange
- Azure
- SQL Server
- Veeam
Perks:
- 25 Days + bank Holidays
- Hybrid working
- Life Cover policy
- Healthcare cash plan
- Industry Training access
- On-call bonus & Shift bonus
- Discount vouchers and more
About the business:
Theyre a growing specialist in IT services that focus on the architecture, configuration and implementation of cloud-based solutions for their varied client base. With a wealth of technical expertise across the business and each engineer in the team having their specialist area, there is an unparalleled opportunity to learn and further your own knowledge across those disciplines.
Interviews are being scheduled immediately with a quick process turnaround, so please apply with your CV now if youre interested in finding out more.
Helpdesk Engineer | IT Support Engineer | Service Desk Engineer | 2nd line engineer | Technical Engineer | IT Analyst | Junior Infrastructure Engineer | 1st Line Support Enginer
