Back to search
Role: Service Parts Supervisor
Location: Warrington
Salary: £30,000 - £34,000 dependent on experience
Main Responsibilities:
- Answer telephone calls and emails from Customers, Service Managers and Engineers, assisting with identification of all parts supplied by company
- Liaising with suppliers and manufacturers to determine item specifics and availability
- Utilise various manufacturers help desk information platforms
- Raising Service Parts Quotations
- Assigning parts to live jobs in the ERP system, applying customer discounts where required
- Raising Parts Sales Orders and arranging dispatch of goods either through direct manufacturer delivery or from stock inventory
- Raising Purchase Orders accurately and efficiently
- Dealing with Engineer job returns and return items to stock
- Dealing with internal enquiries for parts identification, pricing, and availability
- Provide regular updates and Parts lead times
- Utilise Molson Group warehouses to organise stock to arrive at required destinations
- Tracking orders through pallet and courier networks
- Assisting the Workshop in the supply of parts required
- Supervise a team of people to ensure that required workload is complete and carried out to the required high standard
- Liaise with department personnel to assist and action any administration queries
- Must ensure that any Health and Safety concerns are immediately escalated to Line Manager
- Must ensure that company supplied uniform and PPE is always worn according to company policy
- To carry out any other duties required by Line Manger
Experience / Qualifications:
- Good general level of Education including English, Maths and IT
- Service and Parts background desired, product training will be provided
--- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
