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Customer & Warehouse Operations Specialist
Birchwood
£23,000 - £28,000 DOE
KPI Recruiting are currently looking for a Customer & Warehouse Operations Specialist so join a global organisation based in Birchwood on a full time, permanent basis. You will be working on the SAP system to process orders, maintain stock levels and ensure that customer records are accurate.
YOUR NEW ROLE;
- Engaging with customers daily, addressing product queries and other inquiries over the phone
- Handling all incoming purchases (direct or via distribution partners)
- Purchasing & Stock Management: Oversee all purchasing from Global HQ, organise stock, and process goods receipts
- Maintaining detailed logs of field sales representative spending and course stock
- Managing customer complaints, complete necessary paperwork, and raise credit notes when required
- Working with the accounts team, prepare and send invoices to all customers, and deal with customer rebates monthly
- Running relevant reports in SAP
- Conducting stock takes with attention to detail, monitor stock levels, and identify patterns in product usage
- Providing necessary stock or merchandise to field sales reps as needed
- Picking and packing orders, adhering to correct procedures for hazardous products
- Creating commercial invoices with the correct commodity codes for international shipments
- Processing back orders as they arrive in stock
- Handle stock manually in and out of the warehouse, including placing items onto the stock shelves
The Successful Candidate
- Excellent communications skills both written and verbally
- Previous experience processing orders
- Experience using SAP and CRM systems
- Excellent organisational skills
What’s On Offer
- Salary: £23,000 - £28,000
- 25 Days Holiday + BH
- Free onsite parking
- Other fantastic benefits
Should you be interested in this role, please do not hesitate to contact Sofija on .
INDCOM
