Customer & Warehouse Operations Specialist

Customer & Warehouse Operations Specialist 

Birchwood 

£23,000 - £28,000 DOE 

KPI Recruiting are currently looking for a Customer & Warehouse Operations Specialist so join a global organisation based in Birchwood on a full time, permanent basis. You will be working on the SAP system to process orders, maintain stock levels and ensure that customer records are accurate. 

YOUR NEW ROLE; 

• Engaging with customers daily, addressing product queries and other inquiries over the phone
• Handling all incoming purchases (direct or via distribution partners)
• Purchasing & Stock Management: Oversee all purchasing from Global HQ, organise stock, and process goods receipts
• Maintaining detailed logs of field sales representative spending and course stock
• Managing customer complaints, complete necessary paperwork, and raise credit notes when required
• Working with the accounts team, prepare and send invoices to all customers, and deal with customer rebates monthly
• Running relevant reports in SAP
• Conducting stock takes with attention to detail, monitor stock levels, and identify patterns in product usage
• Providing necessary stock or merchandise to field sales reps as needed
• Picking and packing orders, adhering to correct procedures for hazardous products
• Creating commercial invoices with the correct commodity codes for international shipments
• Processing back orders as they arrive in stock
• Handle stock manually in and out of the warehouse, including placing items onto the stock shelves

The Successful Candidate

• Excellent communications skills both written and verbally
• Previous experience processing orders
• Experience using SAP and CRM systems
• Excellent organisational skills

What’s On Offer

• Salary: £23,000 - £28,000
• 25 Days Holiday + BH
• Free onsite parking
• Other fantastic benefits

Should you be interested in this role, please do not hesitate to contact Sofija on .

INDCOM