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Implementation Project Coordinator

Chroma Recruitment
Posted 4 days ago, valid for 4 hours
Location

Warrington, Cheshire WA2 7JU

Salary

£30,000 - £35,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Chroma is seeking an Implementation Project Coordinator for their SAAS company, offering a salary of up to 35K.
  • The ideal candidate should have 1-3 years of experience and a strong ambition to grow within the company.
  • This role requires excellent communication skills and the ability to collaborate with both the IT support and sales teams for client onboarding and project delivery.
  • Candidates should possess customer service experience and a problem-solving mentality, with knowledge of IT support or software development being essential.
  • Desirable skills include familiarity with help desk systems like Zendesk, JSON coding, and MySQL.
Chroma is currently looking for an Implementation Project Coordinator to join an established SAAS company as part of their implementation team. Offering up to 35K and hybrid working (3-days per week on-site in Warrington), this is an excellent opportunity for someone with 1-3 years of experience who is looking to grow within a company.

The Implementation Project Coordinator role will suit someone with an ambitious attitude who is confident communicating directly with customers. As an Implementation Project Coordinator, you will be working closely with both the IT support team and sales team to handle client onboarding and project delivery.

This role would suit an outgoing individual who enjoys quick-thinking and being a key point of contact! Full training will be provided on the companies bespoke technologies

Day-to-day you will be:
  • Collaborating with the sales team as clients transition to the onboarding process
  • Continuously supporting clients during their initial onboarding period
  • Working with the IT support team to handle technical issues
  • Running demos for new clients

Implementation Project Coordinator essential requirements:
  • Excellent customer service skills
  • Experience in a client facing role
  • Experience/Knowledge of IT Support or Software Development
  • Excellent communication skills
  • Problem solving mentality

Implementation Project Coordinator desirable skills/experience:
  • Experience working with a help desk system (ideally Zendesk)
  • Experience with JSON coding language
  • MySQL knowledge

If you are interested in this position, please apply, or get in touch with Anna via (phone number removed) or (url removed) .

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