Neighbourhood Officer

Castlefield Recruitment

Posted 2 days ago, valid for 2 days

Warrington, Cheshire WA53SY, England

£22.45 per hour

Part Time

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Sonic Summary

Castlefield is representing a regional Housing Association in Warrington to recruit a Neighbourhood Officer for a 6-month interim contract.
The role involves site visits, office attendance, and home working, with a pay rate of £22.45 per hour via an umbrella agency.
Key responsibilities include managing tenancy sign-ups, supporting customers with tenancy changes, and addressing rent and service charge arrears.
Candidates must have previous experience in social housing management and a good understanding of rental income collection legal processes.
A valid UK driving license is also required for this position.

Neighbourhood Officer– Housing Association – About The Client:

Castlefield are currently representing a regional Housing Association in Warrington to recruit a Neighbourhood Officer on an initial 6 month interim contract. This position will have a mixture between site visits, office attendance and home working and will be paying £22.45 per hour via umbrella agency.

Neighbourhood Officer – Housing Association – About The Role:

Responsible for new and existing tenancy sign ups in accordance with the organisation’s lettings policies and procedures
Support customers with changes to their tenancy
Engage with customers to address rent and service charge arrears, to ensure that all stages of arrears recovery are followed
Take part in annual tenancy checks to ensure customers are adhering to their tenancy agreements
Work collaboratively and proactively with property services colleagues to ensure the efficient turnaround of empty homes

Neighbourhood Officer – Housing Association – What You Need:

Previous experience in social housing management
Good knowledge of rental income collection and an understanding of legal processes relating to income collection
Excellent communication skills
UK valid driving licence and driver

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