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We are seeking an experienced Neighbourhood Officer on a full-time temporary contract in Warrington for a minimum of 6 months, paying competitive hourly rates. Your new role
- Tenancy management - viewings, sign-ups, audits, exchanges, inspections, new tenancy visits, attending evictions, unauthorised occupations and tenancy fraud
- Low level ASB & tenancy breach caseload management - triaging cases, liaising with Enforcement officers, preparing and serving notices for breaches of tenancy
- Tenancy sustainment support - carrying out assessment of needs, signposting to external support agencies, identifying where customers are at risk of failing their tenancies and making positive interventions
- Responding to general enquiries, queries and complaints from customers, Councillors and Local MPs
- Building and maintaining positive relationships with colleagues, customers and stakeholders
- Home visits
- Health & safety compliance, inspections, assisting to log and chase repairs
What you'll need to succeed
- Experience in a Housing/Neighbourhood Officer role delivering housing, tenancy and estate management to general needs customers
- ASB caseload management and experience of dealing with low level arrears & other breaches of tenancy
- Driving licence with access to own vehicle and valid business insurance
- Effective communication and interpersonal skills, strong organisational skills and the ability to manage own diary efficiently
What you'll get in return
- Weekly pay
- Competitive hourly rates
- Mileage reimbursement from office
- Long term temp contract for a minimum of 6 months
- Agile working
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
