- Operate routine administrative systems and procedures within the team that specifically supports the operation of the service area
- organise meetings and events in liaison with other relevant officers and outside agencies / bodies and take minutes/notes as required
- Receive, sort and distribute incoming/outgoing mail
- Provide a frontline customer response service and resolve basic queries
- Send out routine tasks specific to the service area, prioritising them as directed and working within approved procedures
- Undertake routine financial processes including checking stock level and raising orders/requisitions in accordance with approved procedures
- Check and look after office equipment bringing any issues to the attention of the Supervisor
- Collate, record, store and retrieve data and information as required
- Previous experience as an administrator or similar in an office environment
- Minute taking experience is essential
- Passionate about delivering first class customer service
- A good level of emotional intelligence
- Able to prioritize own workload
- High performing
- Collaborative
- Customer focused
- Accountable
- Trustworthy