Customer Service Advisor

Pertemps Contracts

Posted 4 days ago, valid for a month

Warwick, Warwickshire CV359EF, England

£20,000 - £24,000 per annum

Part Time

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Sonic Summary

A temporary Customer Service Advisor position is available with Warwickshire County Council in the West Midlands.
The role involves handling inbound calls, responding to emails, and updating administration on the WCC system.
Candidates should possess excellent communication skills, strong problem-solving abilities, and a customer-focused attitude, with prior customer service experience being beneficial.
The job requires 37 hours per week from Monday to Friday, with a salary of £12.18 per hour.
The start date is ASAP, and the ideal candidate should have relevant experience in customer service.

Are you looking for a new opportunity to develop a career in Local Government? We have an opening for a temporary Customer Service Advisor to join our client, a West Midlands based Local AuthorityJob Title: Customer Service AdvisorDuration: Temporary ongoingCompany: Warwickshire County CouncilHours: Monday to Friday - 37 hours a week, between the hours of 09:00 - 17:30 (17:00 finish on a Friday)Location: Warwick/HybridSalary: £12.18 per hourStart Date: ASAPWhat does the job entail?On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for a Customer Service Advisor to join their Business Support Team.You will achieve this by:

Handling inbound calls from internal and external customers
Responding to emails via outlook
Updating general administration on the WCC system

What are we looking for in the ideal candidate?

Excellent communication skills (written and verbal)
Strong problem-solving abilities and attention to detail
Customer-focused with a positive attitude
Experience in customer service would be beneficial

About us and our clientAs a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of everyone's talents has enabled us to open doors for our employees, our clients, and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person.Warwickshire County Council are a leading Authority with offices across the County. They strive to work to their values and you can expect to be part of teams that are:

High performing
Collaborative
Customer focused
Accountable
Trustworthy

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