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Customer Service Advisor

SVB Solutions
Posted 3 days ago, valid for a month
Location

Warwick, Warwickshire CV359EF, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

Employee Discounts

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Service Advisor position is a hybrid role located in Warwick, Warwickshire, offering a salary of £24,008 plus benefits such as private healthcare and employee discounts.
  • Candidates should have some customer contact experience and strong communication skills, with a positive attitude.
  • The role involves providing exceptional service through various channels, including phone, email, and live chat.
  • The company offers structured training, clear career progression, and a work-life balance with no shift work or weekends required.
  • This opportunity is suitable for individuals from diverse backgrounds, including retail, healthcare, and administration.

Customer Service Advisor(Hybrid – 2 Days Remote Work)

Location: Warwick, WarwickshireSalary: £24,008 + Benefits (Private Healthcare, Death in Service, Critical Illness Cover, Employee Discounts, Social Events, and more!)

Are you seeking a fulfilling Customer Service Advisor role with a work-life balance, no shift work, and weekends off?

Our client, a respected and well-established market leader, is looking for talented individuals to join their customer service team. This is an opportunity to secure a role offering structured training, clear career progression, and the flexibility of a hybrid working model.

Why this Customer Service Advisor role?

  • Diverse experience welcome: Whether you come from customer service, complaint resolution, contact centre, administration, retail, hospitality, or healthcare, our client provides full training to help you thrive.
  • Prime Location: Modern offices with free on-site parking and excellent transport links -just a short walk from Warwick Parkway train station and easy access from A46.
  • Hybrid Working: Enjoy a mix of remote work and office collaboration.

Key responsibilities of Customer Service Advisor:

  • Provide exceptional service to customers via inbound and outbound calls, live chat, email, and web inquiries.
  • Complete administrative tasks to ensure smooth and positive customer experiences.

To be successful as a Customer Service Advisor you will need:

  • Strong communication and interpersonal skills with a positive, can-do attitude.
  • Customer contact experience
  • Competence with Microsoft Office and basic IT systems.
  • Multitasking abilities to handle data entry and customer interactions efficiently.

Kick start your 2025 with a new job in Customer Service!

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.