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Customer Service Advisor

Brellis Recruitment
Posted 16 hours ago, valid for 14 days
Location

Warwick, Warwickshire CV344ST, England

Salary

£27,000 - £29,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Service Officer at a leading medical innovations company based in Warwick, requiring a proactive and customer-focused professional.
  • The role involves engaging with customers and healthcare professionals, processing orders, and maintaining customer databases.
  • Candidates should have a strong background in customer service and excellent communication skills, with a salary range of £27,000 to £29,000 depending on experience.
  • The company offers 25 days of holiday plus bank and public holidays, along with onsite parking and opportunities for growth.
  • Applicants should have a minimum of experience in customer service, with proficiency in Microsoft Office and the ability to thrive in a fast-paced environment.

Customer Service Officer – Join a Leading Medical Innovations Company!

Are you a proactive and customer-focused professional looking to make a difference in people’s lives? We are a forward-thinking healthcare company dedicated to providing innovative medical solutions that improve patient outcomes. Due to our continued growth, we are seeking a Customer Service Officer to be the first point of contact for our customers and healthcare partners.

Warwick, office based Monday to Friday, 9:30 AM – 5:30 PM.

£27-£29k DOE

What You’ll Be Doing:

  • Engaging with customers and healthcare professionals via phone and email, providing exceptional support and product information.
  • Processing and packing patient orders from our onsite warehouse.
  • Monitoring stock levels and liaising with manufacturers to ensure smooth supply chain operations.
  • Coordinating with internal teams for technical support when needed.
  • Accurately maintaining customer databases and product records.
  • Handling customer complaints with professionalism and empathy.

What We’re Looking For:

  • A strong background in customer service with a professional, friendly, and patient approach.
  • Excellent communication skills, both written and verbal.
  • Strong attention to detail and organisational abilities.
  • A problem-solver with a proactive and adaptable mindset.
  • Proficiency in Microsoft Office (Word, Excel, etc.); experience with QuickBooks is a plus (training provided).
  • The ability to thrive in a fast-paced environment and collaborate with different teams.

What’s in It for You?

  • Salary: £27K - £29K (based on experience)
  • 25 days holiday + Bank and Public Holidays
  • Onsite parking for convenience
  • A chance to work with cutting-edge medical technology
  • A supportive and inclusive company culture with opportunities for growth

If you’re passionate about making a difference and enjoy delivering top-notch customer service, we’d love to hear from you! Apply today and be part of a company that is shaping the future of healthcare.

INDL

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.