Job Title: Insurance Advisor

Location: Warwick

Salary: From £25,000 per year

Job type: Full time, Permanent

At Jukes Insurance Brokers, great service lies at the heart of all we do. We build lasting relationships that go beyond simply ensuring that you have the cover that you need.

The Role:

Jukes Insurance Brokers are seeking an Insurance Advisor to join their expanding, award-winning team with a role to be based from their Warwick office, currently known as North Warwick Insurance Services.

The position will work to support clients and colleagues across a range of insurance policies, including Motor, Home, Travel and Business Insurance.

Relationship building and building rapport with both current and potential clients are critical to the role, both in person, over the phone and via email, therefore you will need first class service skills and high attention to detail.

Duties and responsibilities:

Ensure accuracy, efficiency and professionalism when dealing with both clients and insurers and conducting related administration work, including but not limited to:
- New business
- Renewals
- Mid Term Adjustments
- Claims
- Queries
- Premium financing arrangements
Achieve and maintain a high level of customer service and promote exceptional customer care standards at all times.
Develop and maintain a professional working relationship with all clients and provide expert product advice and guidance
Actively secure renewal business by re-broking existing business to ensure the client is presented with the most suitable and cost-effective cover.
Develop new business opportunities both through the current client base and warm leads.
Ensure all business activity fully complies with FCA regulation and company procedures as detailed in the compliance manual - use checklists and support documentation as provided by the company to assist with demonstrating compliance.
Handle any complaints in accordance with company procedures and regulatory requirements.
Conduct learning, training and assessment exercises in accordance with your identified development requirements.

Person specification:

Working knowledge of insurance products
Experience of working in a client facing role
Attention to detail
Highly organised
Confident communicator
Able to build strong relationships with colleagues, clients, and insurers
Broad range of I.T. skills

Further Details:

The position is open to full-time and part-time applicants, with standard hours being 9am to 5.00pm Monday to Friday, including 45 minute lunch break. Applications from those requiring flexibility with those hours or days are encouraged.
Competitive salary and benefits.

Benefits:

Flexible working hours
Parking permit
Cycle to work scheme
Pension scheme

Please click on the APPLY button to send your CV and Cover Letter for this role.

Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK

Candidates with the relevant experience or job title of; Insurance Claims Handler, Claim Handler, Customer Claims Executive, Claims Account Manager, Trainee Claims Handler, Junior Claims Handler, Claims Customer Service, Insurance Claims, Office Administrator, Personal Injury Claims Handler, Case Handler, Claims Assistant, Legal Claims Handler, Customer Claims Handler, Claims Technician, Customer Service Executive, Client Support Advisor, Customer Services Assistant, Customer Support Administrator may also be considered for this role.