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- Ensure services commissioned are safe, cost effective, good quality and lead to the desired outcomes. Deliver this through contract management of the commissioned services in line with the Council's Contract Management Framework.
- To liaise with colleagues across the Council to ensure that all commissioned services are supported by effective contract management.
- To develop a strong, diverse quality market that will respond to the needs of Warwickshire citizens and to actively intercede to shape those markets in partnership with all stakeholders using evidence-based approaches.
- To develop and sustain robust partnerships with key stakeholders and colleagues within the Council to assure the effective contract management of commissioned services for a defined portfolio, lead on contract management activity in line with the contract management framework.
- Ensure the delivery of contract benefits in line with the agreed specifications and relevant contract terms and conditions.
- Ensure contract and performance management and monitoring processes for specific contracts provide accurate and timely data for effective contract management, including contract assessments and review.
- Work with partners to ensure that all information about a commissioned service is collated, analysed, interpreted and reported to enable timely and effective monitoring. Manages operational level supplier relationships to drive more value, remove costs investigate non-compliance and then works with suppliers to improve contract provision through developing and monitoring SMARTER improvement plans.
- Make recommendations and proposals relating to possible contract revisions, defaults and terminations; ensuring appropriate and timely legal advice is sought and taken into consideration.
- Ensure all reporting and recording requirements are met in a timely way. Actively use a risk management approach to ensure appropriate deployment of resources across a complex and diverse market.
- Escalate risks in line with agreed frameworks, particularly where interventions are not securing the required improvements.
- Provide support throughout the life of a contract (including in the planning stages) to ensure appropriate exist strategies are in place and actively support, when required, the exit process. into the commissioning cycle and supports commissioning actions and intentions.
- A relevant contract management qualification (for example CIPS/CIPFA/IACCM or equivalent at Level 4 or above ) and 3+ years contract management/category management experience within a multi functional organisation that includes Education.
- Knowledge and skills in effective contract management.
- Significant experience of effective partnership working with internal and external stakeholders to deliver identified outcomes.
- High performing
- Collaborative
- Customer focused
- Accountable
- Trustworthy
