A wonderful opportunity has arisen to join a welcoming, collaborative and hard working organisation in the role of Office Manager, to be based in Warwick.
Reporting directly to the Managing Director. you will be joining a team of 30 employees that make up a friendly SME business that has been established for over 50 years.
Role and Responsibilities
Office Management
• Facilities Management of all office contracts including equipment, utilities,
cleaners and mobiles etc.
• Maintain and implement procedures and systems for an effective working
environment.
• Issue and maintain office templates/forms accordingly to the above.
• Manage and maintain Company and Fleet insurances including renewals and
claims
• Completion of new Client questionnaires
• Ensure office is maintained well and has appropriate catering supplies.
• Line Manager for 1 x admin assistant and provide support to 1 other.
• Fleet Overview including vehicle tracking, RAC, Fleet renewals
• Manage archiving of project documentation and shredding annually.
• Company Stationary and printing
• IT Support and Equipment overview
• Company event co-ordination
HR
You will be responsible for the HR function within the organisation in conjunction with an external HR Consultant. This will include:
• Recruitment: Whole process from writing job specifications, liaising with
agencies, interviewing, producing offer letters and employment contracts to a
existing standard and format. Company inductions and right to work checks.
• Maintain employee and sickness records and reviewing documentation annually
• Manage Employee performance and disciplinary
• Training – keeping employee training up to date
• DBS Checks
• Administration for our electrical apprentice
• Processing holiday forms for all employees to set format using HR Net
• Manage Company medical and cashplan scheme
• Overview of Corporate clothing and PPE
• Administer yearly updates
• Administering pension letters on renewals and as required. An external company
manages pension on a day to day basis.
• Payroll is outsourced and not included in this role apart from liaison with
them when required.
Marketing
• Update website using simple content management system with new project
information.
• Send out any company information as required for new business.
Ensure corporate memberships are up to date and paperwork completed on an ad hoc basis.
Support to Managing Director
• Typing up of any correspondence
• Any ad hoc duties as required
Customer Care
• Overview of customer care function including customer care email and ensuring
smooth running of this by providing support where required.
• Logging of defects onto spreadsheet when team members are on holiday
Essential and desirable skills
• Previous experience as an Office Manager or similar role is essential
• Must have previous knowledge of HR / been in a similar role
• Must be able to write and produce own documentation to a high standard
• High level of accuracy, confidentiality, and discretion required
• Must be a decision maker, able to work independently and solve problems
proactively.
• Must be a personable team player with a positive outlook.
Package
- £35,000-£40,000
- Health Cash Plan Level 1
- NEST Company Pension
- 25 days holiday plus statutory
- Dress down Fridays
- Site based with on-site Parking
- Working hours 8.30 am to 5.00 pm with one hour for lunch. Early finish on Friday at 4.30pm
INDL