- Managing administrative tasks including filing, data entry, and maintaining records.
- Following up on leads and inquiries from potential clients via phone and email.
- Assisting with scheduling appointments and coordinating meetings for the team.
- Updating and maintaining quote system with client information and follow-up notes.
- Supporting the team with ad hoc administrative tasks as required.
- Previous experience in an administrative or customer service role (preferred but not essential).
- Strong communication skills, both written and verbal.
- Proficient in Microsoft Office, particularly Excel and Word.
- Ability to manage multiple tasks and prioritise effectively.
- A proactive attitude and willingness to learn.