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Job Title: GeneralManager
Location: Mercure Newcastle George Washington Hotel, Golf & Spa
Salary:Competitive salary plus bonus scheme
About Us:
Ailantus Hotels is a rapidly growing northern-based hospitality company, renowned for our diverse portfolio of both branded and unbranded hotels. We are committed to delivering exceptional guest experiences and fostering the professional growth of our team members.
Position Overview:
We are seeking a dynamic and experienced General Manager to lead the Mercure Newcastle George Washington Hotel, Golf & Spa. Located in the tranquil area of Washington, just a short drive from Newcastle, our hotel features 125 well-appointed bedrooms, six versatile meeting spaces accommodating up to 300 guests, and a vibrant leisure club and spa with treatment rooms, a swimming pool, spa pool, and sauna. Additionally, our property boasts an 18-hole golf course with a clubhouse and a 16-bay floodlit driving range.
Exciting Transformation Ahead:
This is a pivotal time for our hotel as we embark on a multimillion-pound refurbishment. Our comprehensive plans include modernizing all guest bedrooms and significantly redeveloping our meetings and events (M&E) spaces, spa, and leisure club facilities. This transformation aims to elevate our guest experience and position our hotel as a premier destination for both leisure and business travellers.
Key Responsibilities:
Maximise Revenue Streams:
Utilize innovative strategies to enhance profitability and manage cost controls effectively.
Inspire and Lead:
Motivate and develop a high-performing team dedicated to delivering outstanding guest experiences.
Oversee Daily Operations:
Maintain a hands-on approach to ensure exceptional service and operational excellence.
Foster Collaboration:
Promote strong communication and teamwork across departments to achieve shared objectives.
Strategic Planning:
Analyse market trends to make informed decisions that drive competitiveness and growth.
Manage Change:
Guide the team through transformation periods with a focus on maintaining morale and productivity.
Guest-Centric Focus:
Ensure that every guest interaction reflects our commitment to service excellence.
Qualifications:
-Proven experience as a General Manager in a branded or similarly sized hotel.
-Minimum of 3 years in a hotel management role.
-A hospitality degree is beneficial but not essential.
-Strong business acumen with a focus on financial performance.
-Exceptional leadership skills, including emotional intelligence and the ability to inspire teams.
-A visionary mindset with an openness to innovative ideas in hospitality management.
-Experience in community engagement to strengthen local ties and enhance the hotel's reputation.
Salary and Benefits:
We offer a competitive salary package, a bonus scheme, a statutory pension plan, and hotel discounts worldwide.
How to Apply:
If youre ready to make a significant impact and lead our hotel through this exciting transformation, please send your CV and cover letter to the email provided.
Join us at the Mercure Newcastle George Washington Hotel, Golf & Spa, and help shape the future of our guest experience!
