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Your new companyAn opportunity to work for an established, independent organisation with over 30 years' experience in their specialist industry. Your new roleThis position requires a dynamic and proactive person with a can-do attitude to assist the Service Manager in overseeing administration assistance and support to all customers, engineering staff and all others within the business to ensure that the levels of customer "aftercare" are achieved to the required company standards. Providing coverage for helpdeskTracking engineer attendance to meet SLA'SScheduling engineers efficiently and effectivelyEnsure calls are returned and handled promptly Ensure established procedures are followed What you'll need to succeedExperience in a similar role Organisational skillsAbility to work on your own and without supervision Flexible and adaptable with a can - do attitude Knowledge of CRM systemsAbility to work to deadlinesA sharp eye for detailExcellent written and verbal communication Strong IT skills What you'll get in returnA supportive team Career Progression A yearly bonus Training and upskilling Free parking Birthday day off coming What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
